System Optimization Technician
3 days ago
About the Job
Spinnaker Software is seeking an experienced Upgrade Technician to join our Customer Support Department. As a key member of our team, you will be responsible for upgrading software/systems for our retail clients after-hours, ensuring seamless continuity and minimizing downtime during trading hours.
Your Key Responsibilities
- Upgrade software/systems for retail clients after-hours, utilizing your technical expertise to deliver exceptional results.
- Work independently with minimal supervision, relying on your problem-solving skills and initiative to overcome any challenges that may arise.
- Maintain detailed records of upgrade processes and results, providing valuable insights for future improvements.
Requirements
- Bachelor's degree in Computer Science or related field (recent graduates welcome)
- A+ and N+ certificate preferred
- Experience with software upgrades in retail or FMCG environment advantageous
- Basic knowledge of MS SQL beneficial
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