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Cloud Infrastructure Support Engineer

2 weeks ago

Cape Town, Western Cape, South Africa Amazon Full time

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. This involves collaborating with cross-functional teams to ensure seamless operation.

We're seeking a highly skilled Data Center Engineering Operations Technician to join our expanding Infrastructure Operations team. As a member of this team, you'll focus on electrical and mechanical equipment, troubleshooting issues and ensuring continuous operation.

Key Tasks

Safety Protocols
We adhere to the highest safety standards, promoting a culture of excellence within our team. When safety risks arise, you'll collaborate with other teams to address them efficiently.

  • Operate and maintain electrical and mechanical equipment, including UPS, Switchgear, Circuit Breakers, ATS, Diesel Generators, Chillers, HVAC, Exhaust Fans, VFDs, and Transformers.
  • Troubleshoot events according to internal SLAs.
  • Conduct daily operational checks on mechanical and electrical equipment through routine rounds/log-taking (temperatures, voltages, currents, etc.).
  • Oversee contractors performing maintenance and repairs.

About Our Community
You'll work with a dynamic team of professionals from diverse backgrounds, including software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and more. Together, we strive for exceptional performance while prioritizing customer satisfaction.

Required Skills

- Extensive knowledge of electrical principles and theory
- N6 Engineering qualification - Electrical or Mechanical

PREFERRED SKILLS

- At least 2 years of data center engineering experience
- Familiarity with mechanical systems, including HVAC and controls