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E-Commerce Experience Consultant

1 week ago


Johannesburg, Gauteng, South Africa OneCart Full time

OneCart is a retail company seeking a skilled Personal Shopper to join our team.

About the Role

The ideal candidate will provide exceptional customer service, offer advice and guidance on products, prepare orders for delivery, and resolve any issues to the satisfaction of the customer.

Main Responsibilities
  • Assist customers in making informed purchasing decisions by providing product recommendations and excellent customer service.
  • Fulfill placed orders and make payments in person, ensuring timely and accurate processing.
  • Respond promptly and effectively to customer complaints and requests, striving to exceed expectations.
  • Collaborate with colleagues to ensure seamless store operations and efficient service delivery.
Requirements
  • Maturity
  • Fluent in English
  • Ability to type in full sentences
  • Experience in Sales/Retail/Business Development