Dispensary Administration Coordinator

2 days ago


Cape Town, Western Cape, South Africa Clicks Group Limited Full time

Clicks Group Limited is seeking a Dispensary Administration Coordinator to join their team. This role involves providing pharmaceutical care services and performing day-to-day dispensary administration according to company standards.

Responsibilities:
  • Provide exceptional customer service while maintaining confidentiality
  • Administer scripts and perform claiming/capturing procedures accurately
  • Manage patient profiles efficiently
  • Interact with healthcare professionals as needed
  • Solve problems and follow up on queries

This role includes various tasks such as interacting with customers regarding medication and healthcare services, capturing scripts, handling queries, and managing patient profiles.

To succeed in this role, you will need knowledge of SAPC and relevant legal requirements, sound knowledge of the chronic authorization process, customer service orientation, and ethical working practices.

You will also require key skills such as computer literacy, customer service orientation, accuracy and attention to detail, bilingualism (with English being one of the requirements), adaptability, and ability to work under pressure.



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