Travel Consultant

3 weeks ago

George, Western Cape, South Africa Cullinan Holdings Full time
About Cullinan Holdings

Cullinan Holdings is a leading leisure, travel & tourism company that seeks to deliver exceptional experiences to its customers.

Travel Consultant Role

We are currently seeking a dynamic and customer-oriented Travel Consultant to join our team in Port Elizabeth.

As a Travel Consultant, you will be responsible for providing expert advice and exceptional service to our customers, creating bespoke travel itineraries, and booking all components of their trips.

You will also be responsible for achieving sales targets and contributing to the overall profitability of the business.

Key Responsibilities
  • Build and maintain strong relationships with customers to ensure repeat business and referrals
  • Design and sell customized travel itineraries to meet individual travel preferences, budgets, and needs
  • Provide expert advice on travel destinations, including visas and travel insurance
  • Maximize sales opportunities through upselling, cross-selling, and promoting the company's preferred partners
  • Maintain accurate records and client details, using the company's operational systems
  • Manage customer complaints and queries in an efficient and professional manner
Requirements
  • Minimum of 1 year's experience in a sales and target driven role - preferably within the Travel Industry
  • Excellent communication skills, both written and verbal
  • Strong sales and customer service skills
  • Ability to work well under pressure and to tight deadlines
  • Proficient in the use of reservation systems, such as Amadeus is advantageous
  • Passion for travel and knowledge of popular travel destinations

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