Spa Service Coordinator
2 weeks ago
Are you passionate about delivering exceptional customer service in a high-end spa environment? We are seeking an experienced Spa Receptionist to join our team at Bright Placements.
In this role, you will be responsible for creating a warm and welcoming atmosphere for guests as they arrive at the spa. This includes greeting them warmly, assisting with check-ins and check-outs, and managing spa reservations with accuracy and efficiency.
You will also play a key role in ensuring smooth guest flow and service delivery by coordinating with spa therapists. Your excellent communication skills and ability to work under pressure will be essential in handling stressful situations calmly. Additionally, you will have the opportunity to upsell additional services and products offered by the spa, which can lead to increased revenue and growth.
We are looking for a candidate with proven experience as a Spa Receptionist or similar role in a high-end hospitality environment. Recent experience using Opera software is a plus. Exceptional customer service skills, strong organizational and multitasking abilities, and excellent communication skills are all required for this position.
As a member of our team, you will be expected to work shifts, including weekends and holidays, as per lodge operations. Knowledge of spa treatments and products is a plus, but not necessary. If you have a passion for delivering exceptional customer service and working in a fast-paced spa environment, we encourage you to apply for this exciting opportunity.
About the Role
Job Type: Full-time
Salary: $45,000 - $55,000 per year (estimated)
Benefits:
- Competitive salary
- Ongoing training and development opportunities
- A dynamic and supportive work environment
Requirements:
- Proven experience as a Spa Receptionist or similar role in a high-end hospitality environment
- Recent experience using Opera software
- Exceptional customer service skills
- Strong organizational and multitasking abilities
- Excellent communication skills
- Ability to work effectively under pressure
- Flexibility to work shifts, including weekends and holidays
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