Business Solutions Specialist

6 days ago


Roodepoort, Gauteng, South Africa IOCO Full time
{"title": "Functional Consultant Role at IOCO", "description": "Job Summary

We are seeking a skilled Functional Consultant to join our team at IOCO. As a key member of our team, you will be responsible for understanding client requirements, designing solutions, and ensuring successful implementation of software applications.

Key Responsibilities
  • Client Engagement: Conduct detailed requirement gathering sessions with clients, understand and document client business processes and requirements, and build and maintain strong client relationships.
  • Solution Design: Analyze client requirements and design appropriate solutions, develop functional specifications and system design documentation, and collaborate with technical teams to ensure solutions are feasible and effective.
  • Implementation: Configure and customize software applications according to client requirements, lead testing and quality assurance efforts to ensure solutions meet business needs, and provide end-user training and support to ensure successful adoption.
  • Project Management: Assist in the planning and coordination of project activities, monitor project progress and ensure timely delivery of milestones, and identify and mitigate risks and issues that may impact project success.
  • Continuous Improvement: Stay updated with industry trends and best practices, provide insights and recommendations for process improvements, and contribute to the development of internal methodologies and tools.
Requirements
  • Minimum of 3-5 years of experience as a Functional Consultant or in a similar role.
  • Proven track record of successful software implementations.
  • Strong analytical and problem-solving abilities.
  • Excellent communication and interpersonal skills.
  • Proficiency in project management principles and practices.
  • Ability to work collaboratively in a team environment.
  • Knowledge of relevant software applications and technologies (e.g., ERP, CRM, etc.).
Qualifications
  • Bachelor's degree in Business Administration, Information Technology, or a related field.
  • Preferred qualifications: experience with specific software platforms relevant to the company's offerings, professional certifications in relevant areas (e.g., PMP, ITIL), and advanced knowledge of business process modeling and re-engineering.
Additional Information
  • Permanent Position
  • Location: Roodepoort - Onsite (Monday - Friday)
", "lang_code": "en"}

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