Customer Service Representative

4 days ago


Midrand, Gauteng, South Africa Autorecruit Full time

At Autorecruit, we are seeking a highly skilled Customer Service Representative to join our team. As the primary point of contact for clients, you will be responsible for ensuring effective communication and a seamless repair process from start to finish.

Key Responsibilities:
  1. Initial Consultations: Conduct initial consultations with clients to discuss vehicle damage and repair needs.
  2. Accurate Estimates: Prepare and present accurate repair estimates and quotes.
  3. Status Updates: Provide regular updates to clients on the status of repairs and address inquiries promptly.
  4. Insurance Claims: Assist clients with insurance claims and coordinate communication with insurance adjusters.
  5. Quality Assurance: Ensure repairs meet high-quality standards through final inspections.
  6. Vehicle Education: Educate clients about the repair process and vehicle maintenance.
  7. Customer Complaints: Address and resolve customer complaints, implementing feedback for continuous improvement.
  8. Relationship Building: Foster strong relationships with clients to promote repeat business and referrals.
  9. Record Keeping: Maintain accurate records of customer interactions and manage scheduling logistics.
Qualifications:
  1. Strong Communication: Strong communication and interpersonal skills.
  2. Customer Focus: Customer-focused with a positive attitude.
  3. Organizational Skills: Detail-oriented with excellent organizational skills.
  4. Industry Experience: Previous experience in customer service or the automotive industry is a plus.
  5. Task Management: Ability to handle multiple tasks and work in a fast-paced environment.


  • Midrand, Gauteng, South Africa Defy Appliances Full time

    Defy Appliances is currently seeking a Customer Service Representative to join their team in Midrand. The successful candidate will be responsible for providing exceptional customer service, resolving problems efficiently, and enhancing customer satisfaction.Key Responsibilities:Liaise with customers and retailers via telephone or written correspondenceSolve...


  • Midrand, Gauteng, South Africa Watertowergroup Co Full time

    We are looking for a dedicated and enthusiastic Customer Service Representative to join our growing team. This role is perfect for someone who enjoys helping others, problem-solving, and working in a fast-paced environment. You'll play an integral part in providing outstanding service to our customers and contributing to the overall success of Water Tower...


  • Midrand, Gauteng, South Africa Studentroom Full time

    The SACAA Contact Centre Trainee Programme is an excellent opportunity for individuals looking to develop their skills in customer service and administration within a regulatory body. As a trainee, you will gain hands-on experience that can help launch your career in client services, with a focus on quality control and professional customer interaction.Job...


  • Midrand, Gauteng, South Africa The Employment Channel Full time

    Job ResponsibilitiesCommunicate successfully with Customers (both internal and external) via the appropriate media, being telephone, email or fax.Learn and understand the importance of the company's products and services and apply empathy to situations/discussions with the Customers to recognize the potential impact of their actions on people's health and...


  • Midrand, Gauteng, South Africa The Legends Agency Full time

    About the RoleThe Client Services Representative position at The Legends Agency involves interacting with clients, managing front desk duties, and providing administrative support. Key responsibilities include:Responding to client inquiriesProviding information about company products and servicesResolving client complaints efficientlyThis role requires...


  • Midrand, Gauteng, South Africa Watertowergroup Co Full time

    We're looking for a highly skilled Service Excellence Representative to join our dynamic team. As a key member of our customer service team, you will be responsible for delivering exceptional service to our customers, resolving their queries efficiently, and contributing to the growth and success of Watertowergroup Co.About the Role:This role involves...


  • Midrand, Gauteng, South Africa Anton Paar Southern Africa Full time

    **Service Position**The Engineering Field Services Representative role is a critical position within Anton Paar Southern Africa. This individual will be responsible for delivering exceptional customer service, troubleshooting instrument issues, and performing routine maintenance tasks to ensure optimal performance.


  • Midrand, Gauteng, South Africa The Employment Channel Full time

    Job ResponsibilitiesCommunicate successfully with customers (both internal and external) via appropriate media, including telephone, email, or fax.Learn and understand the importance of the company's products and services and apply empathy to situations/discussions with customers to recognize the potential impact of their actions on people's health and...


  • Midrand, Gauteng, South Africa Hinduja Global Solutions Full time

    We are hiring energetic and motivated Petrol Attendants to join our team! As a key member of our sales team, you will be responsible for:Providing exceptional customer serviceDispensing fuel efficiently and accuratelyMaintaining a clean and organized work environmentIn addition to these duties, you will also assist with:Cashiering dutiesHandling customer...


  • Midrand, Gauteng, South Africa Service Solutions Full time

    Job Overview:Service Solutions, a leading national hygiene supplier and distributor of various hygienic products, is seeking an Internal Sales Administration Coordinator to join their growing team. The ideal candidate will be responsible for supporting the sales team with clerical and administrative tasks, as well as customer support.About the Role:The...

  • Customer Service

    1 week ago


    Midrand, Gauteng, South Africa LGC Full time

    Company DescriptionLGC Standards is a division of LGC Group, the UK's designated National Measurement Institute for chemical and bioanalytical measurements. We are a leading global manufacturer and service provider of quality assurance and research tools, supporting analytical needs in more than 120 countries worldwide. We use our expertise to produce to the...

  • Customer Service

    2 weeks ago


    Midrand, Gauteng, South Africa LGC Full time

    Get AI-powered advice on this job and more exclusive features.Company DescriptionLGC Standards is a division of LGC Group, the UK's designated National Measurement Institute for chemical and bioanalytical measurements. We are a leading global manufacturer and service provider of quality assurance and research tools, supporting analytical needs in more than...


  • Midrand, Gauteng, South Africa Front Runner Full time

    Company OverviewFront Runner is a world-renowned company for vehicle-based adventure gear, specializing in designing, manufacturing, and selling the toughest roof racks, accessories, and camping equipment. Since mid-2021, Front Runner is part of the Dometic group, a global market leader in solutions for "mobile living".Role & ResponsibilitiesAt Front Runner,...


  • Midrand, Gauteng, South Africa C3 Resources Full time

    Join our dynamic team at a leading manufacturing company specializing in custom-designed, heavy industrial machinery primarily for the air quality processing and related industries. Our main products are industrial centrifugal fans, industrial axial fans as well as ancilliary equipment. With a well-equipped production facility in Olifantsfontein and a...


  • Midrand, Gauteng, South Africa Fusion Recruitment Full time

    Internal Sales RepresentativeReference: JHB004732-Dom-1A well-established company located in Midrand is looking for an Internal Sales Representative to join their teamDuties & ResponsibilitiesMinimum Education: MatricMinimum Experience: 2 - 3 years' experienceSoftware Packages: Knowledge of K8 and Rapid Trade will be advantageousDuties and Requirements...


  • Midrand, Gauteng, South Africa Organon Full time

    Organon South Africa, a wholly owned subsidiary of Organon & Co. Inc., is a brand-new independent and publicly traded company that aspires to become the world's leading Women's Health Company with a global portfolio that includes biosimilars and a broad array of medicines spanning important therapeutic categories.We are a Women's Health Company that believes...


  • Midrand, Gauteng, South Africa Curiska Full time

    At Curiska, we're looking for enthusiastic and dedicated individuals to join our team as Customer Service Specialists. As a Customer Service Specialist, you will provide excellent customer service by greeting guests, taking orders, and serving food and drinks.About the RoleYou will ensure that guests have an outstanding dining experience and assist with any...


  • Midrand, Gauteng, South Africa Watertowergroup Co Full time

    We are seeking a dedicated and enthusiastic Customer Service Liaison to join our growing team. This role is perfect for someone who enjoys helping others, problem-solving, and working in a fast-paced environment. You'll play an integral part in providing outstanding service to our customers and contributing to the overall success of Watertowergroup Co.Key...


  • Midrand, Gauteng, South Africa Front Runner Full time

    Front Runner B2C Sales RepresentativeFront Runner is a world-renowned company for vehicle-based adventure gear, specializing in designing, manufacturing, and selling the toughest roof racks, accessories, and camping equipment. Since mid-2021, Front Runner is part of the Dometic group, a global market leader in solutions for "mobile living".The Team Player's...


  • Midrand, Gauteng, South Africa Fusion Personnel Full time

    A well-established company located in Midrand is looking for an Internal Sales Representative to join their teamMinimum Education: MatricMinimum Experience: 2 - 3 years' experienceSoftware Packages: Knowledge of K8 and Rapid Trade will be advantageousDuties and Requirements includes but is not limited to the following:Maintain and build excellent customer...