IT Infrastructure Specialist
13 hours ago
An exciting opportunity has arisen for a skilled IT Infrastructure Specialist to join our team at West Coast Personnel. As an IT Administrator, you will be responsible for managing and maintaining our IT infrastructure, ensuring seamless operations for our call center supporting English and Spanish customers.
Key Responsibilities:
- Database Management: Utilize your expertise in writing and understanding SQL queries to effectively manage and troubleshoot databases.
- System Administration: Oversee and maintain servers, workstations, and peripheral devices, ensuring optimal performance and reliability.
- Network Management: Manage network protocols, subnetting, routing, and firewalls to ensure secure and efficient network operations.
- IP PBX Management: Configure, maintain, and troubleshoot IP PBX systems, ensuring the security and reliability of the PBX system.
- Technical Support: Provide 24/7 technical support to ensure uninterrupted IT services, quickly troubleshooting and resolving hardware, software, and network issues.
Requirements:
- Language Skills: Fluent in English with excellent written and verbal communication skills.
- Technical Skills: Proficient in writing and understanding SQL queries, strong troubleshooting skills, and experience with servers, workstations, and peripheral devices.
- Experience with backups and recovery processes, familiarity with ASP programming, and knowledge of FTP protocols and server management.
We offer a competitive salary range of $80,000 - $110,000 per year, depending on experience, as well as a comprehensive benefits package. If you meet the qualifications and are interested in this challenging role, please submit your detailed CV and a cover letter detailing your relevant experience and qualifications.
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