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Operations Excellence Specialist

2 weeks ago

Cape Town, Western Cape, South Africa Cullinan Transport Division Full time

Cullinan Transport Division is seeking a skilled professional to fill the role of Sales & Operations Consultant.

Job Overview

This position involves providing exceptional customer service, managing bookings, and performing various operational duties to ensure seamless delivery of services to our clients and guests.

Key Responsibilities:

  • Process bookings efficiently, ensuring accuracy and timeliness, while maintaining effective communication with clients and internal teams
  • Manage client relationships, addressing concerns and resolving issues promptly to maintain high levels of satisfaction
  • Collaborate with the Operations Team to ensure smooth execution of services, including despatching guides/drivers and correcting waybills as needed
Requirements and Qualifications

To be successful in this role, you will need:

  • Grade 12 qualification
  • Code B Drivers License and own reliable transport
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment
  • Strong problem-solving skills, with attention to detail and accuracy
  • A proactive approach to meeting sales targets and driving business growth