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Team Performance Specialist

1 week ago

Midrand, Gauteng, South Africa Dräger Full time

About the Role

This is an exciting opportunity to join our team as a Service Manager, where you will play a critical role in driving our service strategy forward.

As a Service Manager, you will be responsible for overseeing the service department and ensuring that our customers receive exceptional service.

Responsibilities:

Service Excellence
  • Develop and implement strategies to drive service excellence and customer satisfaction.
  • Lead and motivate a team of service technicians and support staff to deliver high-quality service.
Operational Effectiveness
  • Oversee the daily operations of the service department, ensuring efficient and effective workflow management and quality control.
  • Monitor service processes and identify areas for improvement to enhance efficiency and effectiveness.