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IT Operations Manager

2 weeks ago

Pretoria, Gauteng, South Africa Aquarius Specialist Recruitment Full time
Job Description:
Our client, a leading global Corporate bank with operations in South Africa, is seeking an experienced IT Manager to oversee the smooth functioning of their IT Service Management environment.

Key Responsibilities
  1. To ensure primary site resilience for the ITSM environment and provide business continuity planning, recovery, and ongoing improvement as per required standards.
  2. To guarantee that the ITSM environment is secure, robust, and resilient, protecting against potential internal and external threats.
  3. To ensure all system changes in the ITSM environment are correctly documented, monitored, and follow the ITSM project life cycle, complying with Head Office and local standards/guidelines.
  4. To provide acceptable levels of support for the branch and training where required, ensuring compliance with local and Head Office requirements.
  5. To manage risk effectively, ensuring sound corporate governance, a sound IT strategy aligned with the branch strategy, and regulatory compliance.