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Service Administration Officer

1 week ago

Cape Town, Western Cape, South Africa Hire Resolve Full time
Service Administration Officer

We are looking for a detail-oriented Service Administration Officer to join our team at Hire Resolve. The successful candidate will be responsible for providing exceptional customer service and support to our clients in the Metering Industry.

Key Responsibilities:
  • Manage client accounts and ensure prompt resolution of any issues or concerns
  • Act as the primary point of contact for clients and address their queries or requests efficiently
  • Collaborate with the operations team to implement energy-saving initiatives and improvements for clients
Requirements:
  • At least 2 years of experience in a client service or administrative role, specifically in the metering industry
  • Exceptional communication and interpersonal skills
  • Strong organizational and time-management skills
  • Familiarity with Microsoft Office suite and data entry software