Linux Systems Engineer
1 month ago
About 1-grid
1-grid is a fast-growing web hosting company in Cape Town with an established customer base, recently acquired by leaders in the internet services industry. Our vision is to be the market leader in SA within 5 years, supported by an entrepreneurial culture that encourages innovation, collaboration, and top performance.
Job Purpose
The Linux Systems Operations Administrator will join our technical team responsible for automating, securing, and maintaining reliable systems and network infrastructure. You will focus on supporting our Premier customers with technical queries, dedicated and VPS support, systems automation, stability, and efficiency. Our systems and infrastructure include our office and datacenter environment housing our hosting infrastructure, network, and support systems critical for daily operations.
Key Responsibilities
- Resolve premier customers' technical support queries
- Provide 24/7 monitoring of company infrastructure and systems
- Analyze and troubleshoot systems
- Introduce and integrate new technologies into existing data centre environments
- Manage backup integrity (ensure availability and restorability)
- Implement patch management
- Adhere to security and privacy processes
- Document systems and processes
- Ensure optimal system performance and optimization
- Escalate issues from support departments
- Manage inventory, report requirements and shortages to the procurement team based on minimum reorder levels
Requirements and Experience
- Hardware/Networking fundamentals preferably in a datacenter environment (A+/N+) or similar diploma
- 3-5 years' experience desirable (mid-level)
- 6-10 years' experience desirable (senior-level)
- Knowledge of Hyper-V/KVM environments
- Customer support experience
- Experience in Windows and Linux server management
- Basic scripting skills (Bash, PowerShell, Python) and CLI experience
- Valid driver's license and reliable vehicle
This role is based in Paarden Eiland, Western Cape, and requires reliable commuting or relocation before starting work. 1-grid is an equal opportunities employer and adheres to the Company's Employment Equity Plan. Preference will be given to people from designated groups and those with disabilities, provided they meet the inherent criteria of the vacancy. Only shortlisted candidates will be contacted.
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