Chief Security Operations Manager

2 weeks ago


Johannesburg, Gauteng, South Africa Bidvest Protea Coin Full time
Job Description

This is a challenging role for an experienced security professional who can manage the daily operations of our company's security services. The successful candidate will be responsible for ensuring that all security protocols are followed and implemented effectively.

Responsibilities:
  • Security Advice and Support: Provide expert advice to clients on security matters, including risk assessments and threat mitigation strategies.
  • Quality Assurance and Audits: Conduct regular audits to ensure compliance with security standards and policies.
  • Client Liaison and Relationship Management: Develop and maintain strong relationships with clients, providing excellent communication and support.
  • Project Management: Oversee the implementation of security projects, ensuring timely completion and effective results.
  • Complaints and Incident Management: Manage client complaints and incidents, resolving issues promptly and fairly.
  • Contractual Compliance: Ensure that all contractual requirements are met, maintaining high levels of customer satisfaction.
  • ISO 9001 Quality System: Maintain and improve the ISO 9001 quality system, ensuring continuous improvement.
  • SOPs and Policy Implementation: Implement and enforce Standard Operating Procedures (SOPs) and company policies, ensuring adherence to regulatory requirements.
  • Incident Investigation: Conduct thorough investigations into incidents, identifying root causes and implementing corrective actions.
Requirements:
  • Qualifications: Grade 12 (Matric) qualification and PSIRA certification Grade A.
  • Experience: At least 5 years' experience in a managerial or similar position, preferably in the security industry.
  • Knowledge and Skills: Extensive knowledge of risk management, business impact analysis, and counter-measures, as well as proficiency in MS Office and excellent communication skills.
  • Personal Qualities: Bilingualism (English and any other South African language), first aid, and firefighting skills will be advantageous.

The salary range for this position is R850,000 - R1,200,000 per annum, depending on experience and qualifications. If you are a motivated and experienced security professional looking for a new challenge, please apply.



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