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IT Service Delivery Manager

3 weeks ago

Pretoria, Gauteng, South Africa Findojobs South Africa Full time

Job Description:

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We're seeking a highly experienced ICT Desktop Support Manager to join our team at Findojobs South Africa. In this role, you'll be responsible for managing desktop support services and ensuring the smooth operation of our ICT infrastructure.

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Main Tasks and Responsibilities:

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  • Manage a team of desktop support specialists to ensure efficient service delivery.">
  • Oversee the planning, implementation, and maintenance of ICT services and infrastructure.">
  • Develop and implement effective IT service management strategies to meet business needs.">
  • Collaborate with stakeholders to identify and resolve technical issues.">
  • Design and deliver training programs to enhance team capabilities.">
  • Foster a culture of innovation and continuous improvement within the team.">
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Requirements:

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You'll need:

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  • A minimum of 5 years' experience in ICT desktop support management.">
  • Strong understanding of ICT services and infrastructure management principles.">
  • Knowledge of IT service management frameworks (ITIL, ITSM, COBIT).">
  • Excellent leadership and communication skills.">
  • Able to work effectively in a fast-paced environment.">
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About Our Company:

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Findojobs South Africa is a reputable job portal that connects job seekers with top employers. We're committed to providing a platform for talented individuals to find meaningful work. If you're passionate about delivering exceptional technical support and driving team success, we encourage you to apply