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High-End Retail Operations Manager

3 weeks ago

Durban, KwaZulu-Natal, South Africa Carrol Boyes Full time

Carrol Boyes is seeking a results-driven Cluster Store Manager to lead our Watercrest and La Lucia stores.

The ideal candidate will have 5 years of sales experience in high-end retail, with at least 2 years as an Assistant Manager / Manager. They will be responsible for managing all aspects of store operations, including maximizing sales, controlling expenses, and maintaining profitability.

  • Key Responsibilities:
    • Maximize Sales and Control Expenses: Ensure efficient sales operations while effectively managing expenses.
    • Stock Control and Inventory Management: Conduct weekly stock-takes to maintain accurate inventory levels.
    • Complete Store Operational Requirements: Schedule and assign tasks to employees, ensuring follow-up on work results.

The successful candidate will possess advanced proficiency in retail management, store sales systems, marketing, leadership, and communication. They will be a strong motivator, with a customer-focused approach, adaptability, and quick learning ability.

Minimum Requirements
  • Matric (high school diploma), business qualification (desirable)
  • 5 years of sales experience in high-end retail, 2 years as an Assistant Manager / Manager, solid homeware retail product and visual merchandising experience
  • Demonstrated advanced proficiency in retail management, store sales systems, marketing, leadership, and communication
  • Strong ability to motivate others, with a customer-focused approach, adaptability, and quick learning ability
  • Effective team player, dedicated to delivering exceptional results