Sales and Operations Specialist

7 days ago


Springs, South Africa Guest Supply, LLC Full time
About the Job

The Sales Support Specialist will play a key role in driving hotel openings and conversions at Guest Supply, LLC. This position requires a high level of organization, attention to detail, and effective communication skills.

The successful candidate will maintain accurate records of brand standards, update materials, and create brand communications for the Field Sales team. They will also assist in managing new hotel opening processes, including lead generation, order entry, and collaboration with the Accounting and Distribution teams.

This is an excellent opportunity for someone who enjoys working in a fast-paced environment, building strong relationships with customers and staff, and taking initiative to drive results.

Key Responsibilities
  • Manage brand standards and ensure all materials are up-to-date.
  • Create brand communications for the Field Sales team and provide updates on order status.
  • Collaborate with the Sales Support Supervisor and Managers/Directors as needed.
  • Provide exceptional customer service support to the field sales team and resolve customer inquiries promptly.
  • Liaise with Guest Worldwide Buyers and Manufacturers to resolve customer issues.
Requirements
  • Bachelor's degree in Hospitality, Business Administration, or related field.
  • 1-2 years' experience in Customer Service, Sales, or General Office preferred.
  • Excellent communication, interpersonal, and professional interactive skills.
  • Ability to work effectively in a team structure and manage complex projects autonomously.
  • Familiarity with MS Windows and Office (Word, Excel, PowerPoint, Access, and Outlook) and Phocas, PeopleSoft, and Salesforce.com preferred.
About Our Company

Guest Supply, LLC is a global company with over 40 years of experience serving diverse markets worldwide. We offer a wide range of products and services, including hospitality and distribution solutions, manufacturing, and more.

We are committed to delivering exceptional customer experiences across the globe and providing opportunities for growth and development for our employees.



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