Training Solutions Developer
3 days ago
The Sanlam Group is a leading financial services company in South Africa. We are committed to achieving transformation and embracing diversity, creating a thriving and sustainable business.
We are seeking an experienced Learning and Development Consultant to contribute to the high standard of development and growth of our employees.
The successful candidate will design, develop, and implement blended learning solutions, applying best-practice methodologies, practices, and standards.
Key Responsibilities
- Liaise with stakeholders to identify training needs of different business teams
- Develop training manuals, records, and support materials, ensuring they remain current and relevant
- Create and deliver training programs focused on adult learning methods based on employee needs and business priorities
- Monitor and evaluate the effectiveness of training by using measurement and feedback tools
- Develop a training plan that clearly shows training initiatives
- Utilize online e-learning tools for training purposes
- Provide feedback on learning to managers and employees
- Provide technical support and expertise through query resolution
- Adhere to organizational best practices and legislative requirements
- Build relationships with relevant departments to ensure sufficient knowledge of related Glacier products, processes, legislations, and regulatory frameworks
- Provide efficient coaching to staff
- Schedule and arrange training interventions according to business plan and training needs identified
- Coordinate and facilitate technical training courses regarding product, process & system knowledge and skills
- Coordinate the internal bursary process
- Prepare candidates for FAIS regulatory exams
- Provide support with regard to new projects and technology
- Conduct assessments of learners and evaluation instruments
Requirements
- 5+ years relevant business experience and product knowledge within a LISP
- 5+ years experience in development of learning material and facilitating of training interventions
- Higher Certificate in Occupational Directed Education as Training Practitioner (NQF L5) would be advantageous
- Knowledge of legislation i.e. FICA, FAIS, FATCA, OECD and PDD
- 3+ years E-learning development experience
- Previous or current training related experience in a Client Services environment
- Excellent communication skills, both written and verbal
Attributes
- Honesty, integrity, and respect
- Proactive
- Thoroughness
- Self-motivated
- Professional manner
- Positive, enthusiastic attitude
- A challenging and enquiring mind
Core Competencies
Being resilient, collaborates, cultivates innovation, customer focus, and drives results.
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