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Executive Hospitality Manager

3 weeks ago


Cape Town, Western Cape, South Africa CME Recruitment Full time
Company Overview
CME Recruitment is a leading recruitment agency specializing in the placement of top talent within the hospitality industry. We have an exciting opportunity for a seasoned Executive Hospitality Manager to join one of our esteemed clients, a prestigious Wine Estate in Stellenbosch.

Job Description
The successful candidate will be responsible for overseeing the day-to-day operations of the front office, ensuring seamless guest experiences and maintaining high standards of service quality. Key responsibilities include:
  1. Leading a team of guest relations officers, night auditors, and duty managers;
  2. Ensuring prompt response to guest needs and complaints;
  3. Briefing colleagues daily on VIPs, site inspections, and other relevant information;
  4. Maintaining open communication with relevant departments;
  5. Coordinating staff rosters to ensure adequate coverage;

Required Skills and Qualifications
The ideal candidate will possess a diploma or degree in hospitality and at least 4-5 years of management experience, preferably in a similar environment. Strong leadership skills, excellent communication abilities, and a customer-centric approach are essential for success in this role.

Benefits
This exciting opportunity offers a competitive salary package, opportunities for professional growth, and the chance to work with a talented team of professionals in a fast-paced environment.