Senior Server Administrator
2 days ago
We are seeking a highly skilled Senior Server Administrator to join our team at HR insync. The ideal candidate will have a strong background in server administration, installation, design, and optimization.
About the Role
This is a critical position that requires excellent technical skills, attention to detail, and effective communication. As a Senior Server Administrator, you will be responsible for installing, designing, administering, and optimizing company servers and related components to achieve high performance of business applications.
Key Responsibilities
* 360% Survey Review: Conduct thorough reviews of surveys submitted to clients, ensuring timely completion and adherence to standards.* Environmental Management controls: Implement and manage environmental infrastructure according to established standards and procedures.* Personal Development and training: Attend relevant training sessions, complete exams, and participate in professional development plans as approved by HR.* Ticket SLA Management: Achieve a minimum of 95% completion rate for monthly tickets within agreed service level agreements.* IT SLA's overall per Annum: Monitor and evaluate technical team SLA performance over evaluation periods.* BIT performance, Uptime and Recovery: Ensure optimal performance, uptime, and recovery of Business-critical Infrastructure Technology.* BIT Tickets SLA: Manage BIT-related tickets, meeting or exceeding SLA targets.* IT Service Level Performance Review – Internal IT Department Tickets: Analyze and improve internal IT department ticket performance.* Disaster Recovery (DR) Survey: Participate in disaster recovery surveys, providing insights for improvement.* IT Service Delivery Survey: Contribute to IT service delivery surveys, enhancing overall quality.* IT Climate index - The overall index of the IT Climate survey that will be submitted bi-annually by executive management.: Collaborate on the IT climate index, reflecting the overall IT climate through regular submissions by executive management.
Requirements
The successful candidate will possess a strong educational background, with a minimum of a Grade 12 certificate and a Diploma/Degree in IT, System Engineering, or a related field. Additionally, they should hold a recognized qualification such as A+ or N+.
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