Warehouse Operations Supervisor
2 months ago
Tower Group is seeking a highly skilled Warehouse Operations Supervisor to oversee the daily activities of our warehouse operations. As a key member of our team, you will be responsible for ensuring that our external and internal SLAs are met in line with our Standard Operating Procedures (SOP) and Compliance Standards and Policies.
Key Responsibilities- Supervise the daily activities of the warehouse operations team.
- Liaise and manage the coordinators and staffing to ensure that daily, weekly, and monthly objectives are achieved.
- Conduct start and end of shift daily.
- Ensure that all SLAs are met for internal and external clients.
- Manage non-performance matters and report the process to your manager.
- Ensure good housekeeping within the warehouse.
- Ensure compliance to SOP, company policies, standards, system usage, etc.
- Manage and mitigate any risks and report and track all maintenance and risk concerns in-line with OHS and organisational risk requirements.
- Collate stats for daily, weekly, and monthly submission to the Manager.
- Conduct daily site inspections.
- Communicate timeously to all internal operational areas on any exceptions.
- Supervise staff and process over multiple sites.
- Ensure that permanent and temporary staff is trained, inducted on first day, skilled, and that their expertise is optimally applied.
- Ensure that the working environment contributes to improve staff morale and increase productivity.
- Responsible for performance management of staff.
- Responsible for resource planning based on demand and motivate to Line Manager.
- B Degree – Operations / Warehouse / Project Management.
- Minimum 3 years supervisory experience, specifically in the fields of processing, logistics, and warehousing operations.
- Ability to multi-task and process.
- Must be computer literate.
- Professional appearance and good communication skills.
- Ability to work beyond regular work hours when required.
- Good understanding of Excel, Word, etc. Must have the ability to manipulate the Excel spreadsheets to present stats in the desired format.
- Valid driver's license.
Own Vehicle.
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