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Financial Services Branch Leader
2 months ago
Position: Financial Services Branch Leader
Type: Permanent
Company Overview: MMI Holdings Ltd, a prominent player in the financial services sector, is committed to delivering accessible financial solutions that foster economic growth and stability across the continent.
Location: Kimberley, Northern Cape, South Africa
Role Overview: This position involves overseeing and inspiring a team of Financial Advisors to enhance client satisfaction and meet sales objectives within the MMI Holdings framework.
Qualifications:
- Matric or NQF Level 4 qualification
- FAIS Representative Regulatory Exam Level 5 passed
- 120 credit FAIS recognized qualification
Experience:
- 3-5 years in the insurance sector
- At least 2 years in a managerial role within financial advisory
- Preferred knowledge in Class of Business 3 and 7
Skills and Knowledge:
- Relationship management
- Networking abilities
- Effective communication skills
- Proficiency in computer applications
- Understanding of the financial services landscape
- People management expertise
Additional Requirements: Valid driver's license and personal vehicle
Key Responsibilities:
- Operational Management:
- Lead a team of Financial Advisors
- Formulate strategies to meet sales targets
- Ensure compliance with operational guidelines and policies
- Execute action plans to enhance sales and team performance
- Work with Quality Assurance to boost team productivity
- Evaluate and improve team performance
- Identify and implement operational efficiencies
- Client Engagement:
- Guarantee clients receive suitable advice and after-sales support
- Address client inquiries and service requests
- Provide expert guidance and recommendations to clients
- Enhance client service within the role
- Team Leadership:
- Foster a positive workplace culture
- Set a strong example for the team
- Recruit talent aligned with company values
- Promote ongoing learning and professional development
- Financial Oversight:
- Contribute to budget planning
- Ensure adherence to financial regulations
- Implement risk management strategies
- Investigate compliance issues
Core Competencies:
- Business insight
- Commitment to client satisfaction
- Results-oriented mindset
- Ability to drive change and innovation
- Inspiring and motivating leadership
- Influence and impact
- Collaborative approach
- Self-awareness and reflection