Clinical Programme Manager

3 days ago


Johannesburg, Gauteng, South Africa Pillango Placements Full time
Lead a Revolutionary Patient Aid Programme

Pillango Placements is seeking a highly skilled Clinical Programme Manager to spearhead our innovative Patient Aid Programme in the medical department. This pioneering initiative supports donors identified as potential stem cell matches by evaluating their medical suitability and managing the donation process.

This critical role involves guiding donors through testing, medical examinations, and communication with all involved parties while providing patient care services and support to patients and their families. The successful candidate will be responsible for leading the development and enhancement of this new programme, collaborating with international teams, coordinating across departments, managing patient-focused web content, and maintaining a database of relevant support services.

Key Responsibilities:
  • Conceptualisation of the Patient Aid Programme
    • Develop and enhance a comprehensive patient care program, collaborating with international teams, coordinating across departments, managing patient-focused web content, and maintaining a database of relevant support services.
  • Relevant Patient and Family Communications
    • Provide empathetic support to patients in crisis, facilitate contact with physicians for second opinions, address patient inquiries, coordinate donor searches, and manage patient data consent while ensuring data security.
  • Interface Function
    • Coordinate with internal departments on patient groups, share impactful stories with marketing and press teams, and facilitate connections between patients, their families, doctors, and support groups.
  • Data Maintenance
    • Maintain and update patient data while documenting relevant information in compliance with Data Protection legislation.
  • Donor Registry
    • Spearhead South African Transplant Centres throughout the donor search and stem cell procurement process, collaborating with international search coordinators to identify the most suitable donor for patients in need.
    • Manage communication, documentation, and authorisations, ensuring all processes such as import/export permits, courier services, and cryopreservation requests are handled efficiently.
    • Provide technical assistance with registry software, train new users, and ensure compliance with all relevant standards and regulations.
    • Contribute to quality assurance, service improvements, and maintain up-to-date knowledge in the field of stem cell donation.
Salary Range: $60,000 - $80,000 per annum

The estimated salary range for this position reflects the company's commitment to offering competitive remuneration packages to attract top talent. We offer a market-related salary based on qualifications, skills, and experience.



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