Higher Education Quality Assurance Specialist
3 days ago
Duties and Responsibilities:
• Develop and execute an annual Quality Management System (QMS) plan.
This involves identifying quality objectives, establishing key performance indicators, and implementing processes to achieve them.
• Conduct training sessions for staff on QMS policies and procedures.
Training is essential to ensure that all employees understand their roles and responsibilities in maintaining institutional quality standards.
• Ensure adherence to academic and operational calendars.
Regularly reviewing and updating the calendar helps prevent oversights and ensures a smooth delivery of services.
• Monitor and report on quality assurance activities and audits.
Continuous monitoring allows for early identification of potential issues and timely implementation of corrective actions.
The Academic Quality Consultant plays a crucial role in maintaining institutional quality standards by supporting governance, accountability, and performance across all departments. This position requires strong communication and project management skills, as well as the ability to interpret and apply institutional policies and procedures.
Required Skills and Qualifications:
Bachelor's degree in a relevant field.
A degree in higher education or a related field is essential for this position, as it demonstrates a solid understanding of academic standards and quality assurance principles.
1-2 years' experience in higher education quality assurance.
Experience in quality assurance is critical for success in this role, as it provides the necessary knowledge and skills to develop and implement effective quality management systems.
Strong communication and public speaking abilities.
Excellent communication skills are vital for presenting information to various stakeholders, including staff, students, and external auditors.
Knowledge of higher education reporting systems.
Understanding of reporting systems enables the Academic Quality Consultant to identify areas for improvement and develop strategies to enhance quality assurance practices.
Project management and coordination skills.
Effective project management skills are necessary for coordinating quality assurance activities, such as training sessions and audits.
Data analysis and problem-solving capabilities.
Strong analytical skills allow the Academic Quality Consultant to identify trends and patterns in data, making informed decisions to improve quality assurance practices.
Advanced proficiency in Microsoft Office applications.
Proficiency in Microsoft Office applications, particularly Excel, Word, PowerPoint, and Outlook, is required for creating reports, presentations, and other documents.
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