Financial Transactions Coordinator
1 week ago
Billing Agent
Job SummaryWe are looking for a highly motivated and organized individual to join our team as a Billing Agent. As a key member of our team, you will be responsible for providing top-notch customer service and ensuring seamless collections of overdue and delinquent accounts.
Responsibilities- Provide support to customers with billing-related queries
- Collect overdue and delinquent accounts
- Meet and exceed email, call, and collections targets
- Manage debt collector activities
Requirements
- Matric qualification or equivalent
- 2+ years of experience in customer service within a billing environment
- Basic Excel experience
- Excellent verbal and written communication skills in English and Afrikaans
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