Financial Transactions Coordinator

1 week ago


Cape Town, Western Cape, South Africa 1-gird South Africa Full time
Job Title

Billing Agent

Job Summary

We are looking for a highly motivated and organized individual to join our team as a Billing Agent. As a key member of our team, you will be responsible for providing top-notch customer service and ensuring seamless collections of overdue and delinquent accounts.

Responsibilities
  • Provide support to customers with billing-related queries
  • Collect overdue and delinquent accounts
  • Meet and exceed email, call, and collections targets
  • Manage debt collector activities

Requirements

  • Matric qualification or equivalent
  • 2+ years of experience in customer service within a billing environment
  • Basic Excel experience
  • Excellent verbal and written communication skills in English and Afrikaans


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