Non-Motor Desktop Assessor Specialist
2 weeks ago
Salary Range: R400,000 - R600,000 per annum (dependent on experience)
Job Description:This role is responsible for coordinating and overseeing the management of non-motor claims from start to end.
- The Claims Service Consultant/Desktop Assessor will be responsible for the full quantum and merit process, including receiving claims, facilitating resolution, and processing claims to relevant pipelines.
- They will also be responsible for proactive identification of fraudulent cases and recovery potential, as well as investigating the merit of claims against received information.
- Additionally, they will appoint specialists, negotiate and authorize settlements, interact with external parties to validate merits, and provide regular feedback to clients.
- Receive claim and facilitate resolution
- Manage claims process from start to end
- Proactively identify fraudulent cases and recovery potential
- Investigate merit of claims against received information
- Appoint specialists and negotiate settlements
- Interact with external parties to validate merits
- Provide regular feedback to clients
- Grade 12/Matric
- An insurance qualification is recommended
- 3 years' experience in short-term claims environment with focus on commercial and personal lines
- Computer literacy (MS Word, MS Excel, and MS PowerPoint – Intermediate level)
- Assertiveness skills
- Service-driven
- Attention to detail
- Good communication (verbal & written)
- Negotiation skills
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