Retail Operations Manager

2 days ago


Stellenbosch, Western Cape, South Africa Clicks Group Limited Full time

Job Title: Retail Operations Manager

About the Role:

We are seeking an experienced and skilled Retail Operations Manager to lead our store operations team in meeting sales, profit, and compliance targets. The successful candidate will have a strong background in retail management, excellent leadership skills, and a proven track record of driving business results.

Key Responsibilities:

  1. To drive and maximize sales by tracking daily targets, weekly, and monthly sales plans and taking proactive action as required.
  2. To manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping, and administration.
  3. To successfully execute visual merchandising initiatives in-store, ensuring presentation and promotional standards are maintained and aligning with the brand image.
  4. To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DCs) to achieve business objectives and capitalize on opportunities.
  5. To maintain awareness of customer trends, demographics, and needs and monitor local competitor activity to drive business growth.

Requirements:

  • A minimum 5 years' experience in a store management role within a retail/FMCG environment with an annual turnover of at least R50 million.
  • Extensive people management experience of a large and diverse workforce.
  • Financial management experience, including budgeting, P&L statements, and financial ratios.


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