Retail Operations Manager
2 days ago
Job Title: Retail Operations Manager
About the Role:
We are seeking an experienced and skilled Retail Operations Manager to lead our store operations team in meeting sales, profit, and compliance targets. The successful candidate will have a strong background in retail management, excellent leadership skills, and a proven track record of driving business results.
Key Responsibilities:
- To drive and maximize sales by tracking daily targets, weekly, and monthly sales plans and taking proactive action as required.
- To manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping, and administration.
- To successfully execute visual merchandising initiatives in-store, ensuring presentation and promotional standards are maintained and aligning with the brand image.
- To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DCs) to achieve business objectives and capitalize on opportunities.
- To maintain awareness of customer trends, demographics, and needs and monitor local competitor activity to drive business growth.
Requirements:
- A minimum 5 years' experience in a store management role within a retail/FMCG environment with an annual turnover of at least R50 million.
- Extensive people management experience of a large and diverse workforce.
- Financial management experience, including budgeting, P&L statements, and financial ratios.
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