Technical Trainer Lead

2 days ago


Cape Town, Western Cape, South Africa DLK Group Full time
About the Role

The Technical Trainer Lead will be responsible for designing and delivering comprehensive IT training programs, focusing on productivity tool adoption and competency-based assessments.

Key Objectives
  1. To analyze business requirements and develop targeted training interventions.
  2. To design and deliver training sessions that enhance user proficiency.
  3. To create and implement competency-based assessments to evaluate training effectiveness.
  4. To provide technical support to users, addressing IT-related issues and queries.
Requirements

Experience: 8+ years in IT Training and Management.

Core Competencies:

  • Business Analysis: Ability to assess business needs and develop aligned training solutions.
  • Instructional Design: Proficiency in creating engaging training content.
  • Facilitation Skills: Expertise in facilitating interactive training sessions.
  • Technical Expertise: Strong technical background in IT systems and productivity tools.
  • Project Support: Experience in collaborating with project teams to ensure training alignment.

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