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Client Liaison

2 weeks ago

Umhlanga, KwaZulu-Natal, South Africa Fouche & Co Pty Ltd Full time
About the Role

Fouche & Co Pty Ltd is seeking a highly skilled Customer Service Representative to join their team in Umhlanga, Durban.

Key Responsibilities
  • Respond to client inquiries and resolve issues in a timely manner.
  • Provide accurate and timely quotes to clients.
  • Maintain accurate client information and update records as necessary.
  • Utilize the CRM system to track orders and manage client interactions.
  • Liaise with production and dispatch teams to ensure smooth order fulfillment.
  • Manage client queries and resolve issues efficiently.
Requirements
  • Tertiary Qualification in Marketing, Supply Chain, or a similar field.
  • Driver's License and own vehicle.
  • 2-3 years' experience in a similar industry (Print/Labels).
  • Proficiency in Excel and CRM software, with intermediate computer knowledge.