IT System Specialist
3 weeks ago
At Mr Price Group, we are seeking an IT System Specialist to ensure the seamless operation of our IT systems. As a key member of our team, you will be responsible for monitoring, logging, and troubleshooting critical jobs and data transmission to drive IT stability and minimize downtime.
About the RoleThis is a challenging opportunity to work in a dynamic environment where no two days are the same. You will be required to perform daily health checks, fine-tune configuration settings to maintain performance, and handle incident management tasks efficiently.
- **Key Responsibilities:**
- Monitoring of data transmission, critical jobs, and relevant dashboards
- Daily health checks and fine-tuning configuration settings
- Incident management and first-line troubleshooting of incidents with a focus on data management
- Escalation and follow-up of Priority 1 incidents
- Performing defined/documented tasks as per Company Run Controls
We are looking for a highly skilled and experienced IT professional who has a relevant IT qualification and at least 1 year of experience in IT support within a network or server monitoring role. Your proficiency in Office365, specifically Excel, and understanding of SQL and database structures are essential requirements.
- **Requirements:**
- Relevant IT qualification (or currently studying towards one)
- Minimum 1 year IT support experience within a network or server monitoring role
- Strong Office365 skills, particularly in Excel
- Understanding of SQL and database structures
- Able to work shifts (day, night, and weekends)
- Access to your own vehicle
This is a full-time position that requires a high level of technical expertise and problem-solving skills. You will be working closely with our IT team to ensure the smooth operation of our systems and meet our business objectives.
CompensationThe salary for this position is R250,000 - R350,000 per annum, depending on experience. This includes a competitive benefits package and opportunities for career growth and development.
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