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Data Insights Analyst

3 weeks ago

Stellenbosch, Western Cape, South Africa Capitec Client Care Full time

We are seeking a Data Insights Analyst to join our team at Capitec Client Care. As a key member of our data analytics team, you will be responsible for analysing complex data sets and developing actionable insights that drive business growth.

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  • To develop and maintain a deep understanding of our business operations and identify areas for improvement using data-driven insights.
  • To collaborate with cross-functional teams to implement data-driven solutions that drive business growth and improve customer satisfaction.
Key Responsibilities:
  • Develop and maintain advanced data models and algorithms to support business decision making.
  • Analyse complex data sets to identify trends and patterns that inform business strategy.

You will work closely with our business stakeholders to understand their needs and develop tailored data solutions that meet their requirements. Your ability to communicate complex data insights to non-technical stakeholders will be critical in driving business growth and improving customer satisfaction.