Branch Operations Director

2 months ago

Johannesburg, Gauteng, South Africa Merand Corbett & Associates Full time
Job DescriptionBranch Manager
  • Key Performance Indicators:
    • Develop branch performance reports and provide recommendations to the MD.
    • Develop policies and ensure compliance with safety, environmental, and fleet standards.
    • Ensure adherence to Health & Safety legislation, including documented toolbox talks.
    • Oversee day-to-day branch activities to ensure smooth operations and resource utilisation.
    • Ensure fleet maintenance within service agreements and legal requirements.
    • Compile and submit management reports.
    • Coordinate transport and scheduling for efficient product flow.
    • Manage freight accounts and ensure accuracy before MD authorisation.
  • Finance:
    • Interpret profit and loss statements, budgeting, and pricing.
    • Review financial reports/expenditures and provide input on pricing or expansion needs.
    • Ensure services remain within budget.
  • Human Resources:
    • Manage KPIs and recruitment, training, and discipline of reporting employees.
  • Client / Stakeholders:
    • Ensure excellent customer service and handle client queries.
    • Manage relationships with stakeholders and adhere to SLAs.
  • Capabilities and Competencies:
    • Computer literate (competent in MS Office).
    • Excellent communication skills with internal and external clients.
    • Excellent English and Afrikaans oral and written communication skills.
    • Ability to take responsibility for actions, projects, and clients; take initiative and work under own direction.
    • Ability to build a wide and effective network of contacts.
    • Ability to work in a systematic, methodical, and orderly way to consistently achieve goals.
    • Financial and business acumen.
    • Ability to work productively while under pressure.
    • Accepts and tackles demanding goals with enthusiasm, works hard and puts in longer hours when necessary.
  • Requirements:
    • Own transport and valid driver's license.
    • Willing to work overtime and be available after business hours as well as weekends.
  • Qualifications and Experience:
    • Senior certificate (NQF 4).
    • Diploma/Degree in Logistics, Supply Chain, or Road Transport.
    • 5 years previous experience in a managerial or similar position.
    • Strong marketing/sales background.
    • Experience in dealing with National Bargaining Council (Road Freight).

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