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Product Head: Treasury Management Solutions

2 months ago

Johannesburg, Gauteng, South Africa Nedbank Full time
{"h3": "Product Head: Treasury Management Solutions"}

As a Product Head, you will be responsible for delivering on the overall client and product line strategy in a profitable way, while owning the value creation in the end-to-end value chain of the product portfolio. You will execute and lead the product commerciality by driving a digital culture shift through digitisation in a holistic manner in line with Cluster goals for Transactional Services and CIB.

Key Responsibilities
  • Manage and deliver on the product P&L to achieve the agreed financial objectives by driving sustainable growth, ownership, and performance for product and Sales within Transactional Services and CIB.
  • Drive financial objectives supporting the organisational budgeting process through driving reporting and monitoring of organisational financial performance.
  • Drive, develop, and manage client growth by identifying product opportunities to grow primary banker status, portfolio optimisation, and ensuring commercialisation.
  • Manage the value chain health and profitability of all products within the portfolio.
  • Execute on the refund app for product and conduct root cause analysis and execution of remedial actions and development of preventative measures.
Customer Focus
  • Participate in client engagements to determine assist with sales, understanding client needs, and ensure product health and utilisation.
  • Responsible for product CVP and the end-to-end value chain to create seamless client experiences and innovative solutions around touch point optimisation with digital self-service capability.
  • Deliver a world-class service by ensuring a client-centric culture.
Product Management
  • Drive a product vision with a long-term strategic framework across sector and client while incorporating product lifecycle management.
  • Drive the Digital first strategy creating cohesion between segment, channel, and product.
  • Identify new innovation and product health opportunities to feed the program backlog.
  • Manage the product innovation funnel, including prioritisation, costs, timelines, complexity, and Client Experience.
  • Participation in the planning ceremonies and execution ceremonies if required within the agile framework for cadence and value creation.
  • Drive excellence in strategy execution by integrating people, processes, management, systems, and measurements.
  • Lead and influence collaboration across TS, cluster, and juristic to achieve the distinctive client-centred strategy.
Stakeholder Management
  • Collaboration with stakeholders for commercialisation, compliance, people, technology, support, operationalisation, value management, and servicing.
  • External & Internal stakeholder management through effective reporting and communication across Nedbank.
  • Responsible for vendor and partner collaboration and management.
  • Evaluate and analyse performance against Key Performance Indicators and provide insight on performance indicators to relevant stakeholders.
Essential Qualifications
  • Matric / Grade 12 / National Senior Certificate.
  • Advanced Diplomas/National 1st Degrees.
Preferred Qualification
  • Professional Qualifications/Honour's Degree.
Minimum Experience Level
  • 5 years experience in relevant or appropriate role in banking or financial services environment that has provided the types of exposure listed above.
Technical / Professional Knowledge
  • Change management.
  • Client service management.
  • Communication Strategies.
  • Diversity management.
  • Employee training/development.
  • Organisational behaviour theory.
  • Principles of project management.
  • Strategic planning.
  • Management information and reporting principles, tools, and mechanisms.
  • Building Partnerships.
  • Communication.
  • Customer Focus.
  • Decision Making.
Employment Equity Statement

Preference to be given to underrepresented groups.