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Digital Transformation Strategist

2 weeks ago

Cape Town, Western Cape, South Africa Ten Lifestyle Group Full time

At Ten Lifestyle Group, we are on a mission to redefine service excellence and become the most trusted service business in the world. Our technology-driven approach is centered around creating a successful service and business that serves millions of members across various lifestyle categories.

We have already established a critical mass of high net worth members through stable, multi-year revenue-generating contracts with clients like HSBC, Swisscard, and Royal Bank of Canada. With our market-leading consumer proposition and credibility, we have secured integrations with top suppliers and partners in the entertainment, travel, dining, and luxury retail sectors.

To further accelerate our progress, we will continue to invest in cutting-edge technologies, including AI, to enhance member experiences and transform our workflow. This involves driving innovation and trust through data-driven insights, actionable analysis, and strategic decision-making.

We are seeking a dynamic and ambitious Transformation Manager to join our team in South Africa. As a key player in our Change and Transformation unit, you will drive the adoption of new processes, provide actionable insights, and lead complex transformation projects from inception to completion.

Your primary responsibilities will include:

  • Defining project scope and working across cross-functional teams to manage timelines and budgets
  • Leading end-to-end tech & AI driven transformation projects, including planning, execution, and monitoring of progress
  • Collaborating with senior leadership to analyse existing processes and identify opportunities for efficiency and growth
  • Maintaining clear communication of goals, effective stakeholder engagement, and continued measurement of ROI

The ideal candidate will possess a Bachelor's degree in Engineering, Mathematics, or a related field, with 3-5+ years of professional work experience in a management consulting, investment banking, accounting firm, or similar setting. You should be highly numerate, naturally inquisitive, and deeply analytical, with the ability to translate complex data into clear, concise, and actionable communication.

A strong ability to quickly learn and adapt to new technologies, processes, and business areas is essential, along with a genuine passion for understanding how things work and why they happen. Your toolkit should include proficiency in tools like Tableau, Power BI, QlikView, SQL, M Code, DAX, Python, Java, C#, R, Power Automate, UiPath, Blue Prism, Alteryx, Zapier, VBA, Shell Scripting, and JavaScript.

We offer a dynamic, inclusive work environment with endless opportunities for growth. As a global company, we celebrate diversity and appreciate diverse philosophies, cultures, and experiences. Join us and become part of our journey to redefine service excellence and create the world's most trusted service business.