Business Intelligence Developer

1 week ago


Durban, KwaZulu-Natal, South Africa Talksure Pty Ltd Full time

Job Overview

Talksure Pty Ltd seeks a skilled Business Intelligence Analyst to enhance and improve top-line business understanding and decision-making processes. The successful candidate will collect, analyse, and report data to various business departments.

Duties & Responsibilities
  1. Create informative reports and/or data visualisations for business stakeholders to monitor metrics and make decisions.
  2. Support business operations in the following areas:
    1. Accurate Reporting
    2. Automation of manual processes
    3. Analytical feedback to improve business productivity
  3. Maintain a customer-centric philosophy within the BI team with business stakeholders.
  4. Translate business needs into technical specifications and deliver on the output.
  5. Debugging, monitoring, and troubleshooting solutions.
  6. Continuously look to improve resource requirements and advise the line manager of inefficiencies as encountered.
  7. Assist in developing standardized tools, methodologies, and business processes for refining operational efficiency and identifying improvement areas across KPIs.
  8. Collect, sort, filter, and analyse data, interpreting results to identify patterns and actionable findings.
  9. Provide direction regarding patterns, trends, and market analysis to drive business decisions.
  10. Write relational and multidimensional database queries.
  11. Build, implement, and support BI solutions.
  12. Assist in problem resolution through research.
  13. Perform administrative functions as required by the team.
Desired Experience & Qualification

Required Qualifications and Experience

  1. Matric.
  2. Diploma in ICT and Application Development / BTech Degree in Information Technology.
  3. Minimum 3 years of experience as a Business Intelligence Analyst or similar position preferred.
  4. 2 years' experience in a contact centre as a business intelligence analyst required.
  5. Accounting/Finance experience is a plus.
  6. Familiarity with reporting in sales, marketing, and other operational departments.
  7. Experience working with Microsoft BI Tools (SQL/SSIS/SSRS/SSAS/PowerBI), MySQL, R/Python, and Microsoft Excel.
  8. Possess knowledge of business processes and functional areas.
  9. Experienced in all stages of BI project work (requirements, design, implementation, testing, and deployment).
  10. Experience in estimating solution development and delivering against those estimates.


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