Forensic Investigator Lead

6 days ago


Johannesburg, Gauteng, South Africa Vodacom Full time
Job Overview:

The role of Forensic Investigator involves conducting thorough investigations into internal and external complaints/cases. The ideal candidate will have a relevant degree/diploma and 3-5 years of experience in a similar field.

Main Responsibilities:

  • Assess cases or files for investigation and plan appropriate action plans.
  • Conduct proper investigations of all cases booked out on the Case Management system, following Vodacom policies and procedures.
  • Identify, recommend, and implement internal control measures to prevent incidents of economic crimes against Vodacom.
  • Liaison with all Vodacom staff and clients.
  • Compilation of disciplinary bundles and giving evidence at disciplinary enquiries where required.

External Investigations:

  • Responsible for the proper investigation of all cases booked out on the Case Management system and that such investigations are done in accordance with Vodacom policies and procedures.
  • Identify, recommend, and implement control measures to proactively prevent other incidents of economic crimes against Vodacom.

Providing Support:

  • Internal and external client support and guidance related to various matters and queries.
  • Internal departmental and team support.

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