Senior Cloud Engineer
1 month ago
We are seeking a skilled Cloud Engineer to join our team at Plus1X Solutions (Pty) Ltd. The ideal candidate will be responsible for receiving, logging, validating, and diagnosing client requests related to our cloud services, adhering to agreed service level agreements.
Key Responsibilities:
- Utilize Microsoft Azure expertise to respond to client requests efficiently.
- Collaborate closely with resolver groups and other functions to ensure timely updates are communicated to clients.
- Identify gaps and shortcomings in current processes, procedures, and services, and provide recommendations for improvement.
- Contribute to knowledge management by building knowledge articles or identifying the need for such content when relevant articles are not available.
Requirements:
- Minimum of 2 years of relevant work experience in cloud engineering.
- Strong background in cloud infrastructure and services.
- Proficient experience in Managed Services.
- Excellent working knowledge of ITIL processes.
- Demonstrated experience collaborating with vendors and/or third parties.
About Us:
Plus1X Solutions (Pty) Ltd is a dynamic company seeking a proactive and driven individual to join our innovative team. If you have the requisite experience and expertise, we encourage you to apply.
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