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Merchandising Specialist

3 weeks ago

Durban, KwaZulu-Natal, South Africa Clicks Group Limited Full time
About the Position

This role is an exciting opportunity to join a dynamic retail team and contribute to delivering exceptional customer experiences. The ideal candidate will have a passion for retail, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Key Accountabilities:
  1. Deliver exceptional customer service, responding promptly to customer inquiries and resolving issues in a timely and professional manner.
  2. Maintain a clean and organized store environment, adhering to visual merchandising standards.
  3. Process transactions efficiently, utilizing point-of-sale systems and accurately handling cash and credit card payments.
  4. Proactively promote the company's loyalty program, enrolling new members and encouraging existing customers to participate.
Requirements

The following skills and qualifications are required for this role:

  • A minimum of 3 months' experience in a retail or FMCG environment.
  • Strong planning and organizing skills, with the ability to work independently and as part of a team.
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
  • Basic math calculations and a keen eye for detail.