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Training and Development Manager

2 weeks ago

Pretoria, Gauteng, South Africa Hyundai Automotive South Africa Full time
Role Requirements

To succeed as a Non-Technical Trainer (Hyundai Head Office), you will need to possess excellent training and development skills, with a focus on creating engaging and effective training programs. Key responsibilities include:

Key Responsibilities
  1. Training Program Design and Development:
  • Create comprehensive training materials, including manuals and e-learning content, tailored to the needs of Aftersales staff and Managers.
  • Develop customized e-learning modules for our LMS, ensuring seamless integration with our existing systems.
Training Delivery and Facilitation:
  • Deliver engaging classroom training sessions, workshops, and virtual training events, focusing on areas such as customer service, sales, leadership, communication, and compliance.
Evaluation and Continuous Improvement:
  • Assess the effectiveness of training programs through feedback, assessments, and performance metrics, identifying areas for improvement.
  • Continuously improve training content and delivery methods based on evaluation data, ensuring ongoing enhancement of operational efficiency and employee skills.