VIP Host

An exciting opportunity has arisen with SPECD (Pty) Ltd in the hospitality and gaming industry for three VIP Hosts.

We are seeking highly skilled and experienced individuals to join our team as VIP Hosts. As a VIP Host, you will be responsible for coordinating Club bookings and special requests for high-end VIP bases, building relationships and managing the overall experience of assigned VIP players, and communicating with assigned players on a daily/weekly/monthly basis.

• Coordinate Club bookings and special requests for high-end VIP bases.
• Build relationships and manage the overall experience of assigned VIP players.
• Communicate with assigned players on a daily/weekly/monthly basis.
• Host events, coordinate VIP events, manage guest lists, and report back on VIP functions.
• Oversee comps and point balances.
• Actively grow the VIP database through acquisition.
• Actively grow the turnover of the existing VIP base.
• Ensure a seamless customer experience for the Casino and sports players.
• Provide management with daily/weekly and monthly player reports.
• Work with the marketing team on VIP promotions, VIP requests, and VIP experiences.
• Actively participate in the overall marketing calendar, strategy, and event planning annually.
• Educate existing and new players on betting offerings, new games, promotions, and tier rewards.

• Grade 12 or higher.
• 2 Years' experience in a customer-focused role with Casino or VIP service knowledge required.
• Great communicator with more than 1 language preferred.
• Knowledge of the Betting or Casino industry.
• Ability to work weekends, shifts, and work long hours.
• Advanced Computer skills required.

• Compensation will be determined based on qualifications, applicable experience, and previous earnings.