Reservations Director

7 days ago


Cape Town, Western Cape, South Africa Executive Placings Full time
Job Description
Our company, Executive Placings, is seeking an experienced Reservations Manager to join our team in Cape Town. This is a challenging and rewarding role that requires strong leadership and motivational skills, as well as excellent knowledge of Southern and East Africa. As a hybrid role, you will be responsible for leading and motivating the reservations team, while driving sales and key accounts. You will work closely with the management team to deliver exceptional results and contribute to the growth and success of the company.

Responsibilities
- Maintain excellent customer/client relationships
- Deliver on and exceed sales targets as per business expectations
- Monitor the quoting and operational accuracy of the team
- Ensure operational excellence daily
- Monitor workload distribution
- Oversee quotation checks and conduct spot checks, as well as create cost and margin awareness
- Guide the team to achieve goals
- Build up and maintain a high level of motivation and team spirit
- Be approachable and supportive
- Demonstrate an understanding of the concepts cost, profit, net and gross selling prices
- Be aware of our competitors' products
- Travel occasionally on educational and familiarization trips to Southern Africa, report back and provide training to the team
- Demonstrate excellent communication skills and customer care
- Support the decision-making process of management by giving input

About Us
At Executive Placings, we pride ourselves on being a dynamic and forward-thinking organization. We are committed to innovation, excellence, and delivering results that exceed our clients' expectations. If you are a motivated and driven individual who shares our values, we would love to hear from you.

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