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Short-Term Insurance Claims Manager

2 weeks ago

Cape Town, Western Cape, South Africa Santam Insurance Full time
Key Responsibilities

The successful candidate will be responsible for managing the recovery and complex claims function within our organization, including:

  • Coordinating the negotiation of fair settlements and ensuring maximum cost savings are achieved.
  • Managing claims in terms of SLA's and appointing assessors and liaising with them closely during the course of the claim.
  • Appointing and managing service providers (e.g., repairers and replacement providers) to ensure efficient claims processing.
  • Closely monitoring and managing daily estimates and updates as well as note attachment to the system.
Requirements
  • Matric certification.
  • A minimum of 5-7 years personal lines, short-term insurance claims handling experience.
  • A law degree is advantageous.
  • Knowledge of legal and OSTI processes.
  • A minimum of 5 years in a management position with a proven track record of successful business management.