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Restaurant Operations Manager
3 weeks ago
We are seeking a seasoned restaurant professional to lead our front of house and back of house operations.
The ideal candidate will have a proven track record of delivering exceptional customer service in fast-paced fine dining environments, with at least 7 years of experience managing large restaurants with demanding guests.
Key responsibilities include coordinating daily restaurant operations, ensuring seamless service delivery, and maintaining high standards of quality and safety.
Main Responsibilities:
- Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Ensure compliance with sanitation and safety regulations
- Manage restaurant's good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Train new and current employees on proper customer service practices
This is an excellent opportunity for career-driven Restaurant Managers who want to make a long-term commitment to a reputable employer.
Growth Opportunities: With loyalty rewarded, there's scope to progress within the company and develop your skills further.
