Full Stack Operations Coordinator
1 month ago
We are looking for a highly organized and detail-oriented Full Stack Operations Coordinator to join our team at Kontak Recruitment. This role involves assisting with various administrative, finance, and operational tasks to ensure smooth operations.
The ideal candidate will have a minimum of 3-5 years' experience in administration, customer service, or operations support roles. They should possess strong organizational and communication skills, as well as excellent command of the English Language (written and verbal).
The salary for this position is estimated to be R15,000 - R20,000 CTC per month. The role is fully remote and open to applicants living in South Africa, who are comfortable working independently and managing multiple tasks efficiently.
Responsibilities include:
- Assisting with recruitment and onboarding of qualified teachers
- Facilitating onboarding for new employees, providing orientation materials and training sessions
- Providing ongoing support for teachers, including creating instructional materials such as manuals and videos covering essential teaching practices and platform usage
- Developing customer process guides and creating explainer videos to enhance the user experience with applications
- Assisting with payroll processing and maintaining accurate employee records
- Managing customer service inquiries and providing support as needed
- Handling administrative tasks, including scheduling and communication
- Oversseeing and creating content for the company's social media platforms
- Monitoring and reporting on key performance indicators related to operations
- Collaborating with the management team to improve and streamline processes
We specialize in specific niche fields and regret that we are unable to provide assistance for any fields outside of this scope. Fields can be viewed on our website.
Kontak Recruitment is an equal opportunity employer and welcomes all backgrounds without bias. All candidates are considered based on requirements. Job specifics mirror the advertisement, and duties may adjust for client needs.
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