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Insurance Claims Coordinator
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As an Insurance Claims Administrator, you will be responsible for handling and resolving customer claims in a timely and efficient manner. You will interact with clients to gather necessary information and documents for claim registration, analyze policies to determine coverage, and communicate effectively with insurers to ensure smooth claim processing.
Main Responsibilities:- Make and receive calls to clients to gather information and provide updates on claim status.
- Use logic and intellect to ensure customers are treated fairly and their needs are met.
- Follow up with clients to ensure claims are processed efficiently and effectively.
Key Skills and Competencies:
- Good interpersonal skills to build trust-based relationships with clients.
- Computer literate in Microsoft Office and internet applications to manage client data and communicate effectively.
- Self-motivation and initiative to work independently and make decisions.
- Punctuality and reliability to maintain high standards of customer service.
