Automotive Service Consultant

3 days ago


Witbank, Mpumalanga, South Africa Bonafide Human Capital Full time

At Bonafide Human Capital, we are seeking a highly skilled Automotive Service Consultant to join our team. This role is responsible for providing exceptional customer service, ensuring prompt and quality service delivery, and acting as an interface between the technical team and customers.

Key Responsibilities:
  1. Customer Interaction: Receive customers in a professional and friendly manner, ensuring they feel valued and understood.
  2. Service Coordination: Prepare service estimates, sell routine maintenance/repair services, and conduct follow-ups regarding services and customer inquiries.
  3. Communication: Interact and communicate with customers effectively, explaining service details in an understandable and appropriate manner.
Requirements:
  • A minimum of 5 years in the automotive service industry.
  • Prior experience in a technical role or as a service advisor would be ideal.
  • Basic technical understanding and background with the Ford brand is essential.
Benefits:
  • Valid, unendorsed drivers license and the ability to competently and legitimately drive.
  • Computer literate.
  • Multilingual with languages generally spoken across the area and customer base is necessary.


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