Customer Experience Analyst

About Customer LabsWe are a dynamic organization that believes in redefining customer value. Our team is passionate about delivering exceptional experiences and exceeding expectations.

Job title : Customer Experience Analyst (Fraud Solutions)Job Location : Gauteng, JohannesburgDeadline : May 05, 2025Quick Recommended LinksJobs by Location Job by industries Job SummaryProvide specialist support in the development of the Customer Strategy for Fraud Solutions. Provide specialist support in the development and implementation of initiatives...

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Digital Customer Care Company. As a key member of our global contact center, you will play a critical role in delivering exceptional customer experiences through various communication channels.Responsibilities will include:Providing timely and effective...

Job DescriptionWe are seeking a highly skilled and detail-oriented Quality Assurance Analyst to join our team at The Travel Corporation. As a key member of our contact centre, you will play a crucial role in ensuring exceptional customer experiences across various channels.About the RoleConduct thorough quality assurance evaluations on contact centre...

At TransUnion, we're committed to delivering exceptional customer service and operational efficiency. As a Senior Customer Support Analyst, you'll play a critical role in ensuring that our customers receive high-quality support through various channels, including phone, email, and MS Teams.Key Responsibilities:Provide timely and effective support to...

Join our Team as a Quality Assurance AnalystAre you passionate about delivering exceptional customer service and fostering an environment where employees can thrive? Do you have a knack for coaching, training, and fine-tuning processes to create a seamless experience for both customers and your team? If so, we want to hear from youAbout the RoleAs a Quality...

Join our Team as a Quality Assurance AnalystAre you passionate about delivering exceptional customer service and fostering an environment where employees can thrive?Do you have a knack for coaching, training, and fine-tuning processes to create a seamless experience for both customers and your team?If so, we want to hear from youAbout the RoleAs a Quality...

Empowering Africa's tomorrow, together…one story at a time.With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryProvide...

About This Role: We are seeking a highly skilled CRM Analyst to join our Data team. As a CRM Analyst, you will analyze data to deliver value through understanding our clients' customers and the performance of marketing activities.Main ResponsibilitiesDevelop and deliver measurement and insight projects across various marketing activities.Design, manage, and...

About UsAbsa Group is a leading financial services provider with a rich history spanning over 100 years. As a proudly African group, we are committed to empowering the continent's future by delivering innovative solutions that meet the evolving needs of our customers.Job DescriptionWe are seeking a highly skilled Fraud Analyst to join our team and contribute...

Sutherland is seeking a Quality Analyst to join their team. This role involves evaluating customer transactions to ensure accuracy and consistency. The successful candidate will have strong analytical skills, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesEvaluate transactions to ensure...

About the RoleWe are seeking a highly skilled Customer Insights Analyst to join our team at Wunderman Thompson. As a key member of our Data team, you will play a critical role in analyzing customer data to deliver valuable insights and drive business growth.The successful candidate will have experience in handling large customer datasets, as well as strong...

We are looking for a highly skilled Customer Data Analyst to join our team at Wunderman Thompson. The successful candidate will have a proven track record of analyzing customer data to deliver value through understanding customer behavior and performance of marketing activities.The role involves working closely with the wider analytics and data team to...

About UsWe're a company that's passionate about creating seamless customer experiences through innovative solutions and outsourcing. Our team is dedicated to transforming businesses and driving operational excellence.The Role: Graduate Process AnalystWe need recent graduates with analytical skills to join our contact centre as customer service agents with a...

At IG Group, we are committed to providing exceptional service to our clients, and as a Customer Experience Improvement Expert, you will play a critical role in ensuring high standards of client service. In this role, you will be responsible for conducting regular evaluations of client interactions, providing actionable feedback and coaching to Trading...

Are you passionate about creating exceptional customer experiences?As a CX Designer, you'll collaborate with diverse teams to craft seamless, impactful customer interactions. Your role will be pivotal in driving customer-centric strategies and designing solutions that elevate our clients' experiences. If you're a creative problem-solver with a passion for...

Role OverviewThe Marketing Analytics Expert will be responsible for developing and implementing advanced analytics solutions to drive business growth. This includes designing and delivering end-to-end analyses, managing and resolving data issues, and providing written and verbal output on reports and presentations.About YouTo be successful in this role, you...

Transform your career in a dynamic and innovative global business as a Remote Agent.We're looking for a highly motivated and English-speaking individual to join our team as a Customer Service Representative. Your primary responsibility will be to provide excellent customer service via live chat, phone, email, and other communication channels to clients from...

TransUnion City of Johannesburg, Gauteng, South AfricaSenior Customer Support AnalystThe Customer Operations Associate will be responsible for ensuring exceptional customer service and operational efficiency. This role involves managing customer interactions, resolving issues, and optimizing processes to enhance customer satisfaction and operational...

TransUnionCity of Johannesburg, Gauteng, South AfricaSenior Customer Support AnalystThe Customer Operations Associate will be responsible for ensuring exceptional customer service and operational efficiency.This role involves managing customer interactions, resolving issues, and optimizing processes to enhance customer satisfaction and operational...