Innovative ICT Problem Solver

4 days ago


Midrand, Gauteng, South Africa DLK Group Full time

Job Summary

The Specialized ICT Support Specialist will be responsible for providing customized ICT services and solutions to meet the unique needs of the organization as determined by the CETA.

Main Responsibilities:

  1. ICT Service Provision:
    • Deliver specialized ICT services to meet emerging needs and challenges.
    • Support ICT-related requests not covered by standard operational areas.
  2. Solutions Development:
    • Analyze unique requirements and develop tailored ICT solutions.
    • Collaborate with stakeholders to understand needs and deliver suitable ICT interventions.
  3. Issue Resolution:
    • Troubleshoot and resolve complex technical issues affecting the organization's ICT systems.
    • Implement long-term solutions to prevent issue recurrence.
  4. Stakeholder Collaboration:
    • Work closely with internal teams and external partners to deliver ICT services.
    • Provide expert advice and recommendations on ICT needs and emerging technologies.


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