Client Relationship Manager

2 weeks ago


Johannesburg, Gauteng, South Africa Salt Employee Benefits Full time
Key Responsibilities
  1. Grow Relationships: Develop and maintain strong client relationships through effective communication, identifying opportunities for growth and implementing approved enhancements.
  2. Reduce Unresolved Queries: Engage with stakeholders to resolve escalated queries in a timely manner, while maintaining a commitment to providing solutions to clients.
  3. Efficient Delivery Management: Manage delivery and query resolution to avoid complaints/escalations, ensuring comprehensive and speedy resolution to client queries.
  4. New-SALTEB Brand: Enhance the client experience by streamlining processes and delivery, improving internal and external reporting, and maintaining professional communication.


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